Opinion: So, How Does This Collective Decision-making Work?
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We described in the previous column how the approach is four-tiered, beginning with collaboration. Collaboration is a term that has been bantered about and unfortunately, in some circles, gotten a black eye. The truth is that there is a best practice to collaboration that many don’t follow, and so it fails. Not because the concept is bad; it’s the user who doesn’t know what they’re doing.